If a farm is sold, the ownership of the farm account should be transferred to the new owners.
There is no need to setup a new account.
Ideally this process should be documented in the sale and purchase agreement.
There are two main routes by which Ownership can be changed:
Firstly, the existing (or previous) owner can invite the new owners to accept Owner access to the farm account - the farm access page can be reached from the farm dashboard, by either clicking on the option in the "hamburger" menu at the top, or from the "Farm Access" section of the dashboard:
Once in the Farm access page, users can click on the "Grant Farm Access" and IF they are a member of the organisation which has Owner access of the farm account, the option to add additional "Owners" will be available:
Once the new Owners have accepted that invitation, they can either remove the previous Owners access themselves or contact the Overseer Helpdesk and ask us to remove the access for the previous owners. This can be done from the dropdown menu within OverseerFM:
Alternatively - are not the current Owner of the farm account, users should contact the Overseer Helpdesk and request that we change the ownership.
Please note however, that we will require some form of permission (e.g. text/ email communication) from the previous owners confirming that they are happy to hand over the Ownership of the farm account and its data. They should also be specific if they wish to retain access to the farm account.
It should also be noted that sale and transfer of the OverseerFM is separate from the sale and transfer of a farm - and so we will require specific permission for the transfer of the account, as per the Terms of Use and Privacy Policy for OverseerFM.