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POLi payment system issues and alternate payment methods

Helpdesk
  • Updated

Introduction

We are aware of issues affecting the POLi payment system. If you are having trouble making a payment through POLi, please use one of the alternate payment methods below while we work to resolve the issue.

Recommended alternate payment methods

To avoid delays, please pay by credit card or contact the Helpdesk to obtain our bank account details to enable payment by direct credit.

What to provide when paying by direct credit

When you make a payment by direct credit, please include the following details so we can process it correctly:

  1. Payment transfer confirmation
  2. Farm account details

What happens next

Once we receive your payment confirmation and farm account details, we will credit the payment to your account and send you an acknowledgement and your GST invoice.

Need help?

If you continue to experience issues or need help with an alternate payment method, please contact our support team for assistance.

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